Terms of service

Welcome to PureWhite. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to these Terms.

1. General

PureWhite is an online lifestyle brand based in the United Arab Emirates, offering premium Turkish cotton products including muslin kimonos, beachwear, towels, and home textiles.

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products

We strive to display our products as accurately as possible.

Please note that colors may vary slightly depending on your screen, lighting conditions, or device settings.

We reserve the right to discontinue or modify products without prior notice.

3. Orders

All orders are subject to availability and acceptance.

PureWhite reserves the right to cancel or refuse any order in cases including but not limited to:

  • Pricing errors
  • Product availability issues
  • Suspected fraudulent activity
  • Payment authorization failure

Customers will be notified if any changes affect their order.

4. Pricing

All prices displayed on our website are shown in United Arab Emirates Dirham (AED) unless otherwise stated.

Shipping charges, customs duties, and applicable taxes may be added during checkout where required.

Prices may change without prior notice.

5. Shipping

Shipping times shown during checkout are estimated only.

PureWhite is not responsible for delays caused by:

  • Courier companies
  • Customs inspections
  • Weather conditions
  • Public holidays
  • Events beyond our reasonable control

6. Returns & Refunds

Returns and refunds are handled according to our Refund Policy.

Customers must request return authorization before sending any item back.

Returns sent without prior approval may not be accepted.

7. Intellectual Property

All content on this website including:

  • Product images
  • Logos
  • Brand name
  • Graphics
  • Text
  • Designs

belongs to PureWhite and may not be copied, reproduced, or used without written permission.

8. Privacy

Your personal information is processed according to our Privacy Policy.

By using this website, you agree to the collection and processing of information necessary to complete your order.

9. Limitation of Liability

To the fullest extent permitted by law, PureWhite shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our maximum liability shall never exceed the amount paid for the purchased product.

10. Governing Law

These Terms shall be governed by and interpreted under the laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

11. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be published on this page with the revised effective date.

Continued use of the website constitutes acceptance of the updated Terms.

Contact Information

PureWhite

Email:
purewhite.ae@gmail.com

Business Location:
United Arab Emirates

Customer Support:
Available via email.

For return requests, please contact us before sending any products back. Return instructions and the return address will be provided after approval.